Frequently asked questions
Are your products suitable for vegetarians?
Yes! All of our products are vegan and vegetarian friendly.
Is there a shipping fee?
Shipping fees apply to any orders below £35.50. However, if you are a first time buyer, use the code JAMTODAY to receive free shipping.
Do you ship internationally?
Yes, we do. Your order will be sent out via FedEx International Connext Plus who offer fast yet fairly priced shipping services.
Shipping to North America
We are delighted to be able to ship our little jars of joy to the United States and Canada.
Shipping fees, particularly on an international basis, can be expensive. So, we'd like to be as clear as possible to ensure you feel confident shopping with us overseas.
All of our worldwide shipping uses FedEx's International Connect Plus Export service, meaning you will receive your products within 3 days of the package(s) being collected from our warehouse.
Of course, rates vary depending on how much you purchase. Therefore, we thought we'd give you a few examples to give you the clearest picture.
Average shipping fee for 1 jar of jam: $16.49 (£13.20) + VAT
Average shipping fee for 6 jars of jam: $22.28 (£17.83) + VAT
Average shipping fee for 12 jars of jam: $32.45 (£25.97) + VAT
Average shipping fee for 1 jar of jam: CA$23.93 (£15.21) + VAT
Average shipping fee for 6 jars of jam: CA$33.66 (£21.39) + VAT
Average shipping fee for 12 jars of jam: CA$44.26 (£28.13) + VAT
Please note that these prices are just examples. As the weights of all our individual products vary, the value of the shipping fee will be dependent on which jars are included in the package. The shipping fee is automatically configured once the products have been added to the cart and the delivery address has been located.
The weight for each product is detailed within each product page.
If you have any further questions, or encounter any issues during checkout, please do not hesitate to reach out. You can reach us via our contact page by clicking here.
the fruits of our labour
We source our fruit from local, sustainable, family-run farms.
Beautiful summer berries from Essex, startlingly pink rhubarb from Yorkshire & perfect pears from Kent.
And, when the temperature drops and English fruit stops falling, we sustainably ship in our beautiful citrus from further afield.
Wonderful lemons, grapefruits and blood oranges direct from the foothills of Etna, bitter oranges straight from Seville.
To make the best jam, you must use the best fruit.
The Tip Jar
With over 20 years of jam-making behind us, we'd like to share our best tips & tricks for getting the most out of your preserves.